Tag: FIOS

  • Network Woes, Help Needed

    See update at bottom of post.

    I’m having problems directly accessing my blog from home. Here are the symptoms:

    • According to Site24x7 and downforeveryoneorjustme.com, my site is up.
    • When I attempt to access my site using either Firefox 3 or Internet Explorer 6, I get a timeout error.
    • When I attempt to access my site using FileZilla, I get a timeout error.
    • Verizon claims not to have blocked access to my site, but their diagnostic tools are down until tomorrow morning. Does Verizon even block specific sites?
    • I can access other sites using FF3 or IE6.
    • I was able to access my site when I was at the PDX and SMF airports.
    • I can access my site from home if I am VPN’d into Intel’s network. Yeah, that’s how I wrote this post.
    • I verified that my host does not have IP blocking preventing my access (at least, not that I can see through cPanel.
    • I haven’t exceeded any bandwidth limits I can see. I’m not even close.
    • The issue started a couple of nights ago when I backed up my blog, downloaded it as a .tar and decided I wanted to download it uncompressed. Halfway through the FTP download, I lost access.

    Being a good Windows user, I’ve rebooted my computer and my FIOS router. No luck.

    Although this doesn’t seem to be a big deal because I have the VPN workaround, it’s only a partial workaround. You have to be a network firewall god to FTP through Intel’s firewall. I’m not, so I can’t continue downloading my site or upload any updates.

    Help! Any ideas?

    Update. Turns out my host is blocking my IP address. It said I had 538 open connections. Wow! I haven’t changed any configurations and I’ve never had any issues.

    I am running the latest SVN versions of WordPress. Could that be causing the issue? I’ll try to update it once I get access again.

    Update 2: Support said that I needed to decrease my simultaneous FTP sessions from 4 to 2. I’ve never had an problems before with this setting, but then again, I can’t remember attempting to download my site in the same way before.

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Brent Logan